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PRIVACY POLICY

This Privacy Policy ("Policy") is provided by the GlobalTrade Hub Marketplace (hereinafter referred to as "we", "us", "our") and describes our rules and procedures regarding the collection, use, and disclosure of personal data when you use the GlobalTrade Hub website, as well as the options and rights you have in relation to this data. We use your data to provide and improve the operation of the GlobalTrade Hub website. By using the GlobalTrade Hub Service, you agree to the processing of information in accordance with this Policy.

1. Collection of Personal Data

We collect various types of information for different purposes to provide and improve Our Service. When using Our Service, We may ask you to provide certain personally identifiable information that can be used to contact or identify you. By accepting this Privacy Policy, you agree to the collection and processing of such information in accordance with its provisions. Personally identifiable information may include, but is not limited to:

  • (a) identification data (e.g., name, email, ID card/passport data, position, company);
  • (b) contact details (e.g., address, phone number);
  • (c) technical data (e.g., IP address, device/browser type);
  • (d) usage and interaction data (e.g., behavior on the platform, access logs);
  • (e) transaction data (e.g., purchases, dataset sales, licensing history);
  • (f) communications data (e.g., support requests).

2. Use of Personal Data

We may use the collected data for various purposes:

  • a) registration and account management;
  • b) operation of the Platform and provision of services;
  • c) communication and user support;
  • d) compliance with legal obligations;
  • e) ensuring security and preventing fraud;
  • f) analytics and improving the quality of the services provided.

3. Requirements for Lawful Processing

In accordance with data protection law, as the Data Controller We undertake to ensure that Personal Data processed by Us or other Data Controllers engaged by Us: (a) is processed fairly, lawfully, and securely; (b) is processed for specified, explicit, and legitimate purposes in accordance with the rights of the Data Subject and is not further processed in a manner incompatible with those purposes or rights; (c) is adequate, relevant, and not excessive in relation to the purposes for which it is collected or further processed; (d) is accurate and, where necessary, kept up to date; (e) is kept in a form which permits identification of Data Subjects for no longer than is necessary for the purposes for which the Personal Data was collected or for which it is further processed. The Data Processor shall take all reasonable steps to ensure that Personal Data that is inaccurate or incomplete, having regard to the purposes for which it is collected or further processed, is deleted or rectified.

Personal data will not be processed unless one of the following conditions is met:

  • (a) the Data Subject has given consent to the processing of Personal Data;
  • (b) processing is necessary for the performance of a contract to which the Data Subject is a party, or to take steps at the request of the Data Subject prior to entering into a contract which they intend to become a party to;
  • (c) processing is necessary for compliance with a legal obligation to which the Data Controller is subject;

4. Data Transfer and Distribution

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such data, represents your agreement to that transfer. Data operators will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

5. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • (a) comply with a legal obligation;
  • (b) protect and defend our rights or property;
  • (c) prevent or investigate possible wrongdoing in connection with the Service;
  • (d) protect the personal safety of users of the Service or the public;
  • (e) protect against legal liability.

6. Cookies and Tracking Technologies

During interaction with the Platform, cookies and tracking technologies are used to improve your user experience and monitor website performance. These include:

  • • Necessary cookies: required for the basic operation of the website. They provide security, network management, and accessibility.
  • • Functional cookies: provide enhanced functionality and personalization. These cookies may be set by Us or by third-party service providers whose features are integrated into the pages of the Platform.
  • • Analytical cookies: provide information on how users interact with the Platform. They help Us analyze user behavior, monitor site performance, and identify areas for improvement.

7. Data Retention

The Data Controller retains Personal Data only for the period necessary to fulfill the purposes for which they were collected, including the fulfillment of legal, regulatory, contractual, and operational obligations. We determine appropriate retention periods based on:

  • • the type of Personal Data;
  • • the purpose for which the data is processed;
  • • legal, regulatory, or contractual obligations;
  • • potential risks of harm from unauthorized use or disclosure;
  • • the need to retain data to establish, exercise, or defend legal claims.

8. User Rights

8.1 Right to receive information about Personal Data and its correction, etc. The Data Subject has the right, upon request, at reasonable intervals and without excessive delay or expense, to obtain from the Data Controller:

  • (a) written confirmation of whether Personal Data relating to the Data Subject is being processed, as well as written information on at least the purposes of such processing, the categories of Personal Data processed, and the recipients or categories of recipients to whom the Personal Data is disclosed;
  • (b) communication in an intelligible form of the Personal Data undergoing processing, and of any available information as to their source;
  • (c) as appropriate, the rectification, erasure, or blocking of Personal Data if the processing thereof does not comply with this Data Protection Policy.

9. Data Security

As the Data Controller, we implement appropriate technical and organizational measures to protect collected data from intentional, negligent, accidental, or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, as well as from any other unlawful forms of processing or transfer. We undertake to ensure an adequate level of data security.

Last updated: 5 May 2026